Edgar, Dunn & Company (EDC) a leading independent global financial services and payments consultancy announced today that Erik van Winkel has joined the firm as a manager in the London office.

TransUnion and Edgar, Dunn & Company today launched their Payment Preference Model, the first direct marketing solution to combine individual credit behavior with payment preference data from the PaymentDynamics 2007^SM Preferred Payment Study. The model offers financial institutions a predictive marketing tool that has the capability to offer payment products based on a customer’s particular payment preferences.

Paybefore.com - May 1, 2008

Banking Technology News - April 1, 2008

The model, being piloted at undisclosed issuers, uses survey-based data from the PaymentDynamics 2007 Preferred Payments Study, conducted by TransUnion and Edgar Dunn & Co.

Beth Costa, a director for Edgar Dunn in Pittsburgh, says the average consumer has about five cards, but most lean heavily on one card. Once people start using a credit card, they become accustomed to using it — and will take that card out of their wallet again and again to pay for purchases. “About 85 percent of the time, the consumer selects their preferred payment option” for mundane everyday items, she says.

Bank Systems & Technology - January 1, 2008

“According to Ginger Schmeltzer, a manger with consultancy Edgar, Dunn & Company (San Francisco), however the mobile space is shaping up differently in the U.S., than abroad. “In the U.S., the buzz is around m-banking, while overseas it’s more around m-payments,” Schmeltzer explains, “It’s definitely catching on faster from the banks’ perspective, but from the consumer perspective, it’s moving more at pace. Some consumers don’t even know what m-banking is, so it’s still a push product for the banks now.” Schmeltzer stresses that mobile banking and mobile payments, although closely related, are not the the same. “It’s a very fine line,” she says. “If you look at this as a way to access your account for information, that’s m-banking. Once you start transacting with those funds, it becomes payments. Most banks and service providers are using m-banking as a stepping stone to m payments. The end goal is to get into payments.”

The New York Times - December 23, 2007

In many ways, carmakers are trying to mimic the success that airlines like American and United have had with their cards. According to a study this year by Edgar, Dunn & Company, an industry research firm, one quarter of consumers who say they have a co-branded card said they used an airline card. By comparison, just 9 percent of those surveyed said they used an automaker’s car. 

The airlines have succeeded partly because they have created hub-and-spoke systems that force consumers in many parts of the country to use just one or two airlines for most of their air travel.

Pascal Burg, a consultant at Edgar, Dunn, said that is why many people in the Chicago area, for example, use credit cards marketed by United Airlines, which has a hub there. By contrast, consumers have many more choices when shopping for a car, and thus loyalty is more fleeting. “Airlines have a lot of penetration in cities where they have a hub,” Mr. Burg said. “People don’t sign up for frequent-driver programs.”

Paybeforeupdate - December 1, 2007

"What is the processor's philosophy on reinvesting in technology and developing new enhancements?" asks Edgar, Dunn's Steve Karp. "Some companies have an explicit reinvestment policy. This is important because this is an industry that is continuing to change. As your program needs change, can it tailor its platform and processes to suit you? Or, is this a static platform that has difficulty upgrading?"

Cardline Global - October 30, 2007

Fortent Inform - September 27, 2007

As the demand for stored value cards increases, financial institutions are moving quickly to roll out various money-transfer programs, among them payroll cards. But compliance professionals say banks should proceed with caution and consider the risks of such programs.

Prepaid Press - September 17, 2007

“This is the first year that debit is number one,” said Beth Costa, director, Edgar, Dunn & Company. “We’ve seen it creep up each year, but now this year, it was number one.” Costa said she was not surprised to see it move into the number one slot because they have seen indications that consumers want to use their own money for some purchases.

Cards International - September 1, 2007