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White Papers |
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Analyses of selected industry issues and trends along with our points of view on how business leaders should address them:
Single Euro Payments Area (SEPA): Realities, Challenges, and Opportunities
The main objective of the Single Euro Payments Area (SEPA) initiative together with the proposed legal framework from the European Commission is to develop an integrated, efficient, and competitive payments environment in Europe. Edgar, Dunn & Company, in partnership with Stratus Technologies, has developed this paper to discuss the key issues and challenges businesses face to comply with SEPA requirements as well as how to capitialize on the opportunities it offers. To download this content, please register.
Future Directions in Building Customer Loyalty: Creating a Rewarding Customer Experience
Spurred primarily by airlines and credit card companies, more and more businesses are turning to points-based rewards and other loyalty programs as key initiatives to support their growth objectives. Edgar, Dunn & Company, in partnership with Stratus Technologies, has developed this paper to explore future directions in building customer loyalty, including opportunities for growth and differentiation in the marketplace. To download this content, please register.
Payments Risk and Fraud Management: The New World Order
Today, much of fraud is being perpetrated by professional, well-funded, crime rings working across all categories of fraud, across payments products and across geographies. Edgar, Dunn & Company, in partnership with Stratus Technologies, has developed this paper to discuss the business challenges that are leading companies to consider more proactive measures to combat fraud and to identify critical steps that companies can take to effectively manage payments risk and fraud. To download this content, please register.
DCITA Study: Exploration of Future Electronic Payments Markets in Australia
Edgar, Dunn & Company (EDC) and the Centre for International Economics (CIE) are pleased to report on this study to explore the future of electronic payments in Australia. This important research was commissioned by the Department of Communications, Information Technology and the Arts (DCITA) and a group of industry sponsors. To download this content, please register.
Technology-Driven Growth Opportunties in the Payments Industry: An International Survey of Retail Banks Over the past two decades, retail banks have contributed to a radical change in the payments industry. The adoption of emerging technologies has received significant press and market attention, including EMV, 3-D Secure, micropayments, P2P payments, mobile payments, contactless cards, and biometrics. To better understand current bank perspectives on, and planned investments in, these new payment technologies, EDC and EFMA (The European Financial Management & Marketing Association) recently completed this survey among payment executives from more than 40 banks in 14 countries. To download this content, please register.
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