Selected Experience in Operations

Assisted a large card issuer in evaluating third party processing vs. in-house processing. Study involved comparison of various vendor software packages.

Assisted a building society in evaluating the feasibility of bringing its credit card processing function in-house. Prepared a functional requirements document based on business needs and evaluated potential software vendors against those requirements. Compared the cost of in-house processing to current processing costs. Renegotiated the thrift's pricing with its third party processor.