Pascal Burg (Director, EDC Paris) and Sophie Rassendirane (Manager, EDC Paris) moderated a webinar on C-Level KPIs for Payment, hosted by Mercatel (French merchant association) on June 9 2020.
Panellists included Stéphane Rousseaux (Business owner payment & fraud, Accor), Nicolas Engel (Director Managed Risk Solution, CyberSource), Claire Castier (Marketing Director France, CyberSource), Bertrand Pineau (Innovation & payments, Fevad) and Jean-Michel Chanavas (Executive Officer Mercatel)
Participants discussed how payment has become a strategic topic for C-levels and what are the KPIs used to monitor it, unveiling results of CyberSource and EDC’s latest white paper on the topic (in association with Fevad and Mercatel).
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