Pascal Burg (Director, EDC Paris) and Sophie Rassendirane (Manager, EDC Paris) moderated a webinar on C-Level KPIs for Payment, hosted by Mercatel (French merchant association) on June 9 2020.
Panellists included Stéphane Rousseaux (Business owner payment & fraud, Accor), Nicolas Engel (Director Managed Risk Solution, CyberSource), Claire Castier (Marketing Director France, CyberSource), Bertrand Pineau (Innovation & payments, Fevad) and Jean-Michel Chanavas (Executive Officer Mercatel)
Participants discussed how payment has become a strategic topic for C-levels and what are the KPIs used to monitor it, unveiling results of CyberSource and EDC’s latest white paper on the topic (in association with Fevad and Mercatel).
Click here to listen to the recording of the webinar (in French) and here to download the white-paper “C-Level KPIs for Payment” (available in French and soon in English).
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