The future of luxury retailing post-pandemic
The luxury retailing sector has incurred a significant fall in revenues as a result of the pandemic. Despite this global challenge, the luxury sector will always prioritise bricks-and-mortar and a physical interaction with their consumers over online sales. In this article, Mark Beresford (Director, London) and Beatrice Save (Business Analyst, London) have been on their own luxury shopping trip and found that there is a secret to success that will allow luxury brands to optimise the customer experience through payment efficiency - and it only requires you to focus on four key metrics.

by Mark Beresford | Mar 01, 2021