About This Episode
In this episode, Hugh Gallagher meets with Roenen Ben-Ami, Co-Founder and Chief Risk Officer at Justt. Justt is transforming the world of chargeback management with its AI-powered solution that helps businesses recover lost revenue and streamline operational efficiency. Roenen shares how Justt’s unique approach simplifies the chargeback process by automatically generating case-specific responses, allowing businesses to efficiently resolve disputes while focusing on growth and innovation. We also discuss the future of payments and how automation is playing a crucial role in shaping the industry.
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Guest Bio

Roenen Ben-Ami is a payments and chargeback industry expert and entrepreneur. At Justt, he has been responsible for the product vision of the company since it was founded. In his previous role at Simplex (acquired by Nuvei), Roenen built the Chargeback and Merchant Risk teams that successfully recovered millions of dollars a year.
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Edgar, Dunn & Company is an independent and global strategy consulting firm specialising in payments and digital financial services. The firm was founded on two fundamental principles of client service: provide deep expertise that enhances clients’ perspectives and deliver actionable advice that enables clients to create measurable, sustainable change in their organisations. Our team is composed of experienced professionals who take a highly pragmatic approach to client issues and deliver analysis that is solidly grounded by experience and know-how. We provide both strategic advice and the business services required to translate that advice into action. Our team is made up of consultants with varied nationalities. We have native speakers covering key markets around the world.


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