Unlike public AI services, sensitive client data stays within a secure environment, ensuring absolute confidentiality and compliance with strict data privacy regulations.
At the front end, EDC consultants interact with InsightVault™ through a simple and intuitive chat interface. Questions in natural language can be prepared, just as they would speak to another person. This portal is the primary touchpoint for EDC seeking immediate information for our clients for each specific project engagement.
EDC System Administrators are the foundation data builders and use a dedicated Admin Portal to seamlessly upload transcripts and data into InsightVault™. A "Retrieval-Augmented Generation" (RAG) process is core to the InsightVault™ ability to deliver highly relevant and accurate responses.
Newly created “embeddings” are stored in a secure and organized knowledge base. This acts as the system's memory, a vast repository of all the processed information, ready to be accessed whenever an EDC consultant has a question. It is designed for quick and efficient lookup.
Once information is uploaded, the InsightVault™ intelligent system takes over. It reads through the content and converts it into a "smart searchable format" or “embeddings”. This process is crucial because it allows the system to understand the context and meaning of the text, not just keywords.
