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The Agentic Commerce revolution in Online Travel Agent (OTA) payments

Agentic commerce is transforming OTA payments. Discover how AI agents change MoR models, reshape OTAs and create new risks and opportunities

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Payments Leaders’ Summit London: Insights and Innovation Across Sectors

Payments Leaders’ Summit London: Insights and Innovation Across Sectors

Mark Beresford (Director, London), Volker Schloenvoigt (Director, London), Elisabetta Nadal (Consultant, London) and Beatrice Sava (Senior Consultant, London) attended the Payment Leader’s Summit (PLS) in London on 21st & 22nd October 2025.

Retail & Hospitality
Payment Optimisation
by Mark Beresford | Oct 28, 2025
2 min listen
2 min read
B2C
Digital payments
Hospitality
AI Agents
Agentic Commerce
The New Rules for AI: Inside the EU’s Bold Legislation

The New Rules for AI: Inside the EU’s Bold Legislation

Mark Beresford (Director, London) has been reviewing the EU Artificial Intelligence (AI) Act and asked the question that many businesses are asking - What are the implications for this comprehensive EU legislation for Agentic Commerce?

Payments
Strategy Consulting
by Mark Beresford | Oct 28, 2025
8 min listen
8 min read
Agentic Commerce
AI
Travel Series: Innovation & future of payment processes - preparing for what’s next

Travel Series: Innovation & future of payment processes - preparing for what’s next

Throughout 2025, Edgar, Dunn & Company’s (EDC) Travel Payments practice will be publishing seven articles as part of the series “From Plumbing to Shopfront: How “Payments” is Changing for Airlines” to cover seven identified payment-related issues across four themes: payment acceptance, payment issuing, internal organisation, and technology & processes. In the seventh and final article, Julia Callejo (Manager, Paris) explores Modern Airline Retailing as a major catalyst set to drive innovation and transformation in the years ahead. The article outlines the historical evolution of the airline industry and explains the relevance of initiatives such as New Distribution Capability and Offers and Orders. It also highlights the payment-related implications of these changes and emphasises the importance for airlines to establish a future-ready payment strategy.

Travel & Transport
Strategy Consulting
by Julia Callejo | Oct 01, 2025
8 min listen
8 min read
airline payments
Omnichannel
Digital payments
Modern Airline Retailing
Payment Orchestration: Still the Holy Grail for Merchants?

Payment Orchestration: Still the Holy Grail for Merchants?

Louis Wapler (Manager, Paris) attended the European Payment Leader's Summit (PLS) in Amsterdam on 15th & 16th September 2025, alongside Mark Beresford (Director, London). During this event, Mark and Louis had the pleasure to moderate several discussion panels with payment experts from merchants and payment providers, with a particular focus on cross-border payments and orchestration strategies. Louis also chaired 3 merchant roundtable sessions involving over 30 merchants representing OTAs, airlines, hotels, fashion retailers, online trading platforms, and e-commerce food distribution companies. In this post-event article, Louis examines what emerged as the dominant theme across virtually every merchant conversation: Payment Orchestration. Despite the maturity of the concept, Louis discovered that merchants’ understanding and implementation approaches significantly vary across sectors, raising important questions about ROI justification and the true drivers behind orchestration adoption.

Payments
Payment Optimisation
by Louis Wapler | Oct 01, 2025
5 min listen
5 min read
Payment Orchestration
Cross-border payments
Smart Routing
Reconciliation
Vendor Management
Agentic commerce declared the next big shift

Agentic commerce declared the next big shift

Mark Beresford (Director, London) and Louis Wapler (Manager, Paris) attended the European Payment Leader’s Summit (PLS) in Amsterdam on 15th & 16th September 2025. During this event both Mark and Louis moderated key discussion panels with payment experts from both merchants and payment service providers. Mark and Louis also chaired six different merchant roundtables covering a variety of hot topics – involving over 30 merchants representing OTAs, airlines, hotels, and fashion and general merchandise retailers. In this post-event article, we delved into one of the two primary topics that were top of mind for many merchants: AI agentic commerce and the implications of AI agents acting on behalf of consumers. In this article we asked if AI agents are operating today or is this something we should be thinking about in 6- or 12-months’ time and what should merchants and payment services providers should be expecting just around the corner. By the way – the other topic at the top mind of many merchants was Payment Orchestration.

Payments
Payment Optimisation
by Mark Beresford | Oct 01, 2025
9 min listen
9 min read
B2C
Digital payments
Hospitality
Agentic Commerce
AI Agents
AI’s growing influence on payments and fintech dealmaking

AI’s growing influence on payments and fintech dealmaking

In this article, Rohan Shaju (Consultant, Paris) from Edgar, Dunn & Company examines the evolution of Artificial Intelligence in the payments ecosystem, highlighting trends in fintech dealmaking for AI-native and AI-enabled companies. The article explores key categories of AI-related deals, including fraud prevention, B2B payments, and payment infrastructure, and discusses the implications for both investors and sellers.

Investors & Private Equity
M&A Advisory
by Rohan Shaju | Oct 01, 2025
7 min listen
7 min read
AI
M&A
Startups
Investors
Payment providers

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