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The Agentic Commerce revolution in Online Travel Agent (OTA) payments

Agentic commerce is transforming OTA payments. Discover how AI agents change MoR models, reshape OTAs and create new risks and opportunities

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From Scroll to Sale: The Latest Seamless Customer Journey

From Scroll to Sale: The Latest Seamless Customer Journey

Retail sales during the Christmas holiday season are a significant contributor to overall annual sales and for many retailers January is another period when sales can peak. Over the festive holiday period many consumers were able to enjoy some idle time at home with family and friends which can inevitably lead to doomscrolling. Doomscrolling is the act of compulsively consuming negative or distressing news content on social media. Mark Beresford (Director, London) and EDC’s Retail & Hospitality Practice have identified how retailers have taken advantage of doomscrolling and leveraged the “shoppable ad” to make it easy for the customers to view products and quickly checkout minimizing checkout friction.

Retail & Hospitality
Payment Optimisation
by Mark Beresford | Jan 02, 2025
5 min listen
5 min read
Retail
Social Media
Conversation with Magdy Hassan, CEO of Taly

Conversation with Magdy Hassan, CEO of Taly

Jean Sideris (Director, Dubai) recently spoke with Magdy Hassan, CEO of Taly. During their conversation Magdy shared his views on payment trends, the foundation of Taly and the Egyptian processing and FinTech landscape

Fintech
Payment Optimisation
by Jean Sideris | Dec 02, 2024
4 min listen
4 min read
Alternative
Fintech
Leadership Interview
What can hotels learn from omnichannel retailers?

What can hotels learn from omnichannel retailers?

At EDC, as we have worked with hotel operators, we have realised that they are probably five or more years behind omnichannel retailers when it comes to developing a payment acceptance strategy. In this article, Mark Beresford (Director, London), looks at the five key learnings from best-in-class retailers where hotels operators are acknowledging as key to success in developing a payment acceptance strategy.

Retail & Hospitality
Payment Optimisation
by Mark Beresford | Dec 01, 2024
9 min listen
9 min read
Digital payments
Fintech
Hotels
Hospitality
Retail
How much regulation is needed?

How much regulation is needed?

After attending the Open Banking Expo and the Payments Leaders Summit events, Volker Schloenvoigt (Director, London) reflects on the role of regulation and its impact on the fulfilment of account-to-account payment initiatives, focusing on two facets, New Payments Architecture (NPA) and Open Banking.

Government & Regulators
Product Innovation
by Volker Schloenvoigt | Nov 01, 2024
8 min listen
8 min read
Open Banking
Digital payments
Real Time Payments
Artificial Intelligence in the Retail Sector: Inside Four Critical Implementation Areas

Artificial Intelligence in the Retail Sector: Inside Four Critical Implementation Areas

Building on our initial exploration of AI in retail, we are now examining how this technology is actively reshaping core business operations. From enhancing customer experiences to revolutionising inventory management, supply chain logistics, and in-store security, retailers are discovering that AI adoption is not optional – it is imperative for staying competitive in today's market.

Retail & Hospitality
Product Innovation
by Mark Beresford | Nov 01, 2024
5 min listen
5 min read
Artificial Intelligence and Machine Learning
Retail
Conversation with Marcelo F. Perez, Executive Board Member at Bamboo Payment Systems

Conversation with Marcelo F. Perez, Executive Board Member at Bamboo Payment Systems

Volker Schloenvoigt (Director, London) recently spoke with Marcelo F. Perez, Executive Board Member at Bamboo Payment Systems. During the conversation, Marcelo discussed Bamboo Payment Systems and its role in facilitating cross-border payments, particularly between Europe and Latin America.

Fintech
Payment Optimisation
by Volker Schloenvoigt | Nov 01, 2024
4 min listen
4 min read
Cross-border payments

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