Payment Orchestration: Still the Holy Grail for Merchants?
Louis Wapler (Manager, Paris) attended the European Payment Leader's Summit (PLS) in Amsterdam on 15th & 16th September 2025, alongside Mark Beresford (Director, London). During this event, Mark and Louis had the pleasure to moderate several discussion panels with payment experts from merchants and payment providers, with a particular focus on cross-border payments and orchestration strategies. Louis also chaired 3 merchant roundtable sessions involving over 30 merchants representing OTAs, airlines, hotels, fashion retailers, online trading platforms, and e-commerce food distribution companies. In this post-event article, Louis examines what emerged as the dominant theme across virtually every merchant conversation: Payment Orchestration. Despite the maturity of the concept, Louis discovered that merchants’ understanding and implementation approaches significantly vary across sectors, raising important questions about ROI justification and the true drivers behind orchestration adoption.
by Louis Wapler | Oct 01, 2025
.webp)