Explore how airlines are modernising complex payment systems through orchestration, improving efficiency, agility, and customer experience
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Payments represent approximately 2.2% of airlines' revenues—amounting to $22B globally—making it an important cost driver. Through its extensive project work, Edgar, Dunn & Company (EDC) has identified seven payment issues that airlines face. EDC will launch a series of articles to cover each payment issue and share insights on solving them.
Euan Jones (Associate Consultant, London) has examined the eIDAS 2.0 regulation for Digital Identity wallets and the drastic changes we can expect to witness across the payments ecosystem in the coming months years.
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Mark Beresford (Director, London) and the Retail and Hospitality practice have examined the rapid growth of q-commerce around the world and what are the implications for the acceptance and processing of consumer payments. How can integrating payment acceptance technologies and processing optimisation practices ensure that companies remain agile and future-proof in a rapidly changing e-commerce market.
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