Our client, one of Europe’s leading online travel retailers
Shanta Paratian (Manager, London) moderated working groups focusing on identifying air cargo payments pain points at the Cargo Payments Summit 2022 in London on the 17th of October. Although the air cargo market more than doubled in value between 2019 and 2021, pain points surrounding payments remain apparent. During her session, Shanta identified three key categories of payment pain points in air cargo as Cost of Payment/Collection, Payments Risk, and Internal Expenses & Payment Reconciliation.
EDC assists a 10-15 million passenger airline in North America in identifying payments-related opportunities to reduce costs, improve conversion, and generate additional revenues
A global hotel chain, headquartered in the US, identified that it was exposed to the Strong Customer Authentication (SCA) regulation in the EU.
Payments are increasingly perceived as a key component of the strategy of travel-related actors, including both travel providers such as airlines and hotels, and travel agents such as Online Travel Agencies (OTAs) and Travel Management Companies (TMCs).