All Articles Tagged With "Digital payments"

S03 Ep08: Why Orchestration Is No Longer Optional” with John Lunn, CEO at Gr4vy

In this episode, Davide Villa speaks with John Lunn, CEO of Gr4vy, about the transformative role of payment orchestration in the payments industry. They discuss the definition of payment orchestration, its benefits for merchants, and the importance of flexibility in payment systems. John shares insights on founding Gravy to address industry frustrations, the significance of tokenization, and the critiques surrounding payment orchestration. The conversation also explores future trends such as stablecoins and agentic commerce, emphasizing the evolving role of payments in business.

Travel Series: Innovation & future of payment processes - preparing for what’s next

Throughout 2025, Edgar, Dunn & Company’s (EDC) Travel Payments practice will be publishing seven articles as part of the series “From Plumbing to Shopfront: How “Payments” is Changing for Airlines” to cover seven identified payment-related issues across four themes: payment acceptance, payment issuing, internal organisation, and technology & processes. In the seventh and final article, Julia Callejo (Manager, Paris) explores Modern Airline Retailing as a major catalyst set to drive innovation and transformation in the years ahead. The article outlines the historical evolution of the airline industry and explains the relevance of initiatives such as New Distribution Capability and Offers and Orders. It also highlights the payment-related implications of these changes and emphasises the importance for airlines to establish a future-ready payment strategy.

Agentic commerce declared the next big shift

Mark Beresford (Director, London) and Louis Wapler (Manager, Paris) attended the European Payment Leader’s Summit (PLS) in Amsterdam on 15th & 16th September 2025. During this event both Mark and Louis moderated key discussion panels with payment experts from both merchants and payment service providers. Mark and Louis also chaired six different merchant roundtables covering a variety of hot topics – involving over 30 merchants representing OTAs, airlines, hotels, and fashion and general merchandise retailers. In this post-event article, we delved into one of the two primary topics that were top of mind for many merchants: AI agentic commerce and the implications of AI agents acting on behalf of consumers. In this article we asked if AI agents are operating today or is this something we should be thinking about in 6- or 12-months’ time and what should merchants and payment services providers should be expecting just around the corner. By the way – the other topic at the top mind of many merchants was Payment Orchestration.

by Mark Beresford | Oct 01, 2025

9 mins read

S03 Ep07: The future of money movement, with Phil Bruno, Chief Strategy and Growth Officer, and Erich Litch, General Manager of Payments Software

In this episode, Mark Beresford and Amine Saidi of Edgar, Dunn & Company talk with Erich Litch, General Manager of Payments Software, and Phil Bruno, Chief Strategy and Growth Officer at ACI Worldwide, about how banks can modernize legacy platforms without risking a full-scale overhaul. From convergence across payment rails to the growing role of orchestration, they explain why modernization is no longer optional for financial institutions.

The contactless revolution: transformation of payments and the food & beverage hospitality industry

Justine Morvan (Associate Consultant, Paris) has taken a closer look at the role of contactless payments in the Food & Beverage Hospitality sector. With high adoption rates and high customer expectations, contactless payments help address some key challenges in the hospitality industry, and represent a meaningful shift that is reshaping the sector. As a now-essential payment method, contactless payments are a way to complete transactions without physically swiping, inserting, or handing over your card or device.

7 Strategic Priorities to Capture the Rise of SMEs in B2B Cross-Border Payments

SMEs have increasingly participated in B2B cross-border transactions in recent years, though they continue to be burdened by high transaction costs, slow settlement times, and a lack of transparency. In this article, Alex Mueller (Business Analyst, San Francisco) explores the emergence of fintechs who have seized this opportunity with tailored solutions. The article also examines how traditional financial institutions have responded and outlines practical considerations for cross-border payment providers moving forward.

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