An in-depth analysis of PayTech M&A and funding in 2025. Deal volumes stabilised at 610 transactions, while M&A accelerated
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The customer experience is pivotal in the airline travel industry, and payment is the first touchpoint that triggers it. However, 17% of travellers experience card declines when booking travel online, and 59% of those are likely to abandon their purchase if their preferred payment method is unavailable. In this article, Louis Wapler (Manager, Paris) explores how airlines can treat payment acceptance as a strategic customer experience lever rather than merely a technical checklist
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