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Navigating payment infrastructure complexity: from silos to orchestration

Explore how airlines are modernising complex payment systems through orchestration, improving efficiency, agility, and customer experience

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Untapped issuing opportunities: how airlines can capture value through 4 key best practices

Untapped issuing opportunities: how airlines can capture value through 4 key best practices

Throughout 2025, Edgar, Dunn & Company’s (EDC) Travel Payments practice will be publishing seven articles as part of the series “From Plumbing To Shopfront: How ‘Payments” is Changing for Airlines” to cover seven identified payment-related issues across four themes: payment acceptance, payment issuing, internal organisation, and technology & processes. Charlotte Piron-Seth (Senior Consultant, Paris) explores a frequently overlooked lever for airline growth: issuing payment products. In this third article of the “From Plumbing to Shopfront” series, she highlights how airlines can unlock new value pools by adopting the right issuing strategy. Drawing from client experience and market examples, the article identifies four best practices to turn issuing from a missed opportunity into a strategic asset

Travel & Transport
Implementation Support
by Charlotte Piron-Seth | Jun 01, 2025
10 min listen
10 min read
airline payments
Conversation with Immy Spence, VP, Commercial, UK at Airwallex

Conversation with Immy Spence, VP, Commercial, UK at Airwallex

Tue To (Head of Advanced Payments and Fintech, San Francisco) had a conversation with Immy Spence, VP, Commercial, UK at Airwallex. In this role, Immy leads the entire SME and growth sales function and is responsible for managing a team of 30+ across the region. With over a decade of B2B SaaS experience, Immy specialises in go-to-market and sales strategies. Prior to Airwallex, he held senior roles at Microsoft and Stripe. Most recently, he spent six years at Stripe building out their UK / IE team and enabling startup and enterprise businesses to go global.

Fintech
Partner Selection
by Tue To | Jun 01, 2025
6 min listen
6 min read
Cross-border payments
7 Strategic Priorities to Capture the Rise of SMEs in B2B Cross-Border Payments

7 Strategic Priorities to Capture the Rise of SMEs in B2B Cross-Border Payments

SMEs have increasingly participated in B2B cross-border transactions in recent years, though they continue to be burdened by high transaction costs, slow settlement times, and a lack of transparency. In this article, Alex Mueller (Business Analyst, San Francisco) explores the emergence of fintechs who have seized this opportunity with tailored solutions. The article also examines how traditional financial institutions have responded and outlines practical considerations for cross-border payment providers moving forward.

B2B & Commercial Payments
Strategy Consulting
by Alex Mueller | Jun 01, 2025
13 min listen
13 min read
B2B Payments
Blockchain
Digital payments
Real Time Payments
Agentic Commerce: The Future of Payments

Agentic Commerce: The Future of Payments

The agentic commerce revolution is in its nascent phase. Edgar, Dunn & Company estimate that the agentic commerce addressable market will grow to $1.7 trillion by 2030, driven by evolving consumer expectations, advancements in AI and LLMs, and competitive pressures on businesses. Recent developments in agentic commerce are set to reshape the payments landscape, enabling AI Agents to make payments semi-autonomously. This article explores the key trends shaping the industry, and how payments companies should position themselves in this evolving landscape.

Payments
Product Innovation
by EDC Team | May 12, 2025
8 min listen
8 min read
Artificial Intelligence and Machine Learning
Digital payments
What does the recent loss of 60% of Spain's electricity power mean for digital payment networks?

What does the recent loss of 60% of Spain's electricity power mean for digital payment networks?

Mark Beresford (Director, London) has examined implications for digital networks when there is a significant nationwide blackout. Spain’s recent power outage on Monday April 28th had immediate and widespread consequences on digital payments. About 55 million people were affected and it highlighted the need for resilient digital payments infrastructure and the importance of physical cash as a fallback. This article looks at the implications for governments and regulators, the need to understand the potential vulnerabilities on the economy and plan for power disruption.

Retail & Hospitality
Payment Optimisation
by Mark Beresford | May 02, 2025
6 min listen
6 min read
Digital payments
Alternative Payment Methods
Mobile Wallets
Are Stablecoins the Game-Changer for Cross-Border Payments?

Are Stablecoins the Game-Changer for Cross-Border Payments?

As traditional payment systems impose high fees, slow settlement, and limited accessibility, stablecoins are emerging as a promising alternative. Backed by blockchain and regulatory changes, they offer speed, transparency, and inclusion, especially for emerging markets. In this latest article, Rawad Nasser (Consultant, Paris) explores how stablecoins are transforming the global payments landscape. From institutional adoption to regulatory frameworks and the rise of CBDCs.

Fintech
Product Innovation
by Rawad Nasser | May 01, 2025
8 min listen
8 min read
Cross-border payments
Digital payments
Blockchain
Stablecoins
Digital payments

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